As the Web services market continues to shift and evolve in response to
global accessibility needs and consumer demands, companies are continuing to
extend and enhance their Internet-based services. Planning and following an
integrated design process are invaluable in ensuring that a project is
successful. Companies that don't possess the variety of disciplines involved
in the creative process can partner with external resources that are agile
and experienced in those areas.
Developing an enjoyable user experience online is an important part of
building and maintaining trust with existing customers and prospects
searching for specific services.
In order to create the user experience, you need to define your users and the
top tasks they will perform as well as identify the potential scenarios for
how they will interact with your application. Once you have this inform... (more)